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Chapter 1 Nature and Significance of Management Class 12 Business Studies HOTS
Class 12 Business Studies students should refer to the following high order thinking skills questions with answers for Chapter 1 Nature and Significance of Management in Class 12. These HOTS questions with answers for Class 12 Business Studies will come in exams and help you to score good marks
HOTS Questions Chapter 1 Nature and Significance of Management Class 12 Business Studies with Answers
Unit-1
Nature & Significance of Management
Important Questions for NCERT Class 12 Business Studies Nature and Significance of Management
Question.The Activities involved in managing an enterprise are common to all organizations whether economic, social or political. Which characteristics of management is highlighted by this statement ?
Answer: Management is pervasive
Question. Policy formation is the function of which level of management?
Answer: Top Level
Question. In order to be successful an organization must change its goals according to the need of the environment. Which characteristic of management in highlighted in the statement?
Answer: Management is dynamic function.
Question.To meet the objectives of the firm the management of Angora Ltd. Offer employment to physically challenged persons . Identity the organizational objective it is trying to achieve.
Answer: Social objective
Question. Management of any organization strives to attain different objectives Enumerate any two such objectives?
Answer: a) Profit b) Survival.
Question. Who are considered as Operative managers?
Answer: Supervisors and Foremen.
Question.“Management is considered to be a three-tier machinery”. Why?
Answer: Because of three levels in the management hierarchy-Top,Middle & operational.
Question. Name the process by which a manager synchronizes the activities of different departments.
Answer: Coordination.
Question. How is entry to a profession restricted?
Answer: The entry to a profession is restricted through an examination or through acquiring an educational degree.
Question. State any two points which prove that management is multi-dimensional?
Answer: a) Management of work b) Management of people.
Question. an achievement of which organisational objectives results in “an increase in sales volume, increase in number of employees, no of products,and increase in capital investment’
Answer: objective of growth
Question. management is based on personalized application of knowledge ieit varies from person to person” which nature of management is signified by it?
Answer: management is an art
Question. the authority responsibility relationship that binds individuals as superiors and subordinates in an organization, gives rise to what?
Answer: levels of management.
Question. if an organization derives more benefits even after using less resources it’s a result of what?
Answer: efficiency
Question. a companys target production is 5000 unitss in a year , to achieve this target the manager has to operate in double shifts due to power failure. The manager is able to meet the target but at a higher production cost. Is the manager efficient or effective?
Answer: he is effective but not efficient
Question. “ managers in India do the same work as managers in usa or japan or germany” which characteristic of management is highlighted by it?
Answer: management is all pervasive
Question. “a collection of diverse individuals with different needs but working towards fulfilling the comman organizational goals” this statement highlights which characteristic of management?
Answer: management is a group activity
Question. discrepancies between actual and realized activities are taken care at which stage
Answer: controlling
Question. ABC ltd. is facing a lot of problem these days. The company’s profit margin is declining day-by-day. The production manager is blaming marketing management whereas marketing is blaming production department for not maintaining the quality. Finance department is blaming both. What quality of management do you think is lacking. Explain it briefly.
Answer: the quality which is lacking in the above case is “co-ordination”. The manager is able to execute all the function but he is unable to co-ordinate these function of manager. co-ordination is the essence of management.
(addition : meaning/ definition of co-ordination)
Question. your father has retired as a purchase manager of a company. At what level of management was he working? What function do you think he was performing at the level of management.
Answer: middle level of management explain three function of middle level of management.
Question. Rajat’s father was working as a foremen in a textile factory at what level of management is he working explain in brief his functions?
Answer: he is working at operator level of management his functions are :
1. to prepare plans regarding their work and make distribution of work.
2. representing the worker grievance before the management.
3. ensuring adequate lighting, ventilation, odorless in the working area.
4. looking after safety of workers.
5. helping the management in selection, training, placement & promotion of workers.
6. welcoming suggestion forms workers for better working practices.
Question. A company manufacturing mobiles is facing the problem of decreasing sales in the market. You can imagine any product about which you are familiar. What decisions/ steps should each level of management take to give effect to this decision.
Answer: modernization of product is needed to increase it shares in the market. Hence to modernize the product each level should work as follows
1. top level management –
i) they must plan to add some new features in there mobiles.
ii) They must organize and assemble necessary resources.
iii) They must co-ordinate the efforts of all the department towards modernization
2. middle level management-
i) they must implement the plans made the plans made by top level in their respective departments.
ii) They must interpretate the plans to their subordinates.
iii) They must select effective and efficient employers to perform the task.
iv) They should try to use available resources in best possible manner & should try to minimize the cost of product.
3 . lower/supervisory level-
i) they must assign the task according to efficiency & qualification of employees.
ii) they must maintain the quality of work and reduce the wastage.
iii) they must make efforts to improve the loyalty of workers.
Question. without effective management the resources will remain as resources cannot be converted into productive utilities. “do you agree” ? give reason.
Or
“success of an organization largely depends upon its management.” Explain any five reasons to justify the above statement.
Answer: success of an organization largely depends upon its management because of the following reasons:-
(a) helps in achieving group goals
(b) increase efficiency
(c) creates a dynamic organization
(d) help in achieving personal objective of organization
(e) helps in development of society.
Case Study Based HOTs Class 12 Business Studies
Case Study - 1
Three teams of employees of XYZ Ltd. Are working at different positions.
a) Team A is responsible for survival and growth of organization. Team A continuously keeps a watch over the business environment with a view of coping with the changes in the business environment. Team A immediately discusses the change to be brought about in company’s plan.
b) Team B explains the policies of superiors to the employees and ensures a touch of cooperation among all the departments.
c) Team C is responsible for maintaining quality and safety standards and minimize the wastage.
Question. “Team C is responsible for maintaining quality and safety standards and minimize the wastage.”
Which level of management is highlighted in this context?
(a) Top Level Management
(b) Middle Level Management
(c) Lower Level Management
(d) None of these
Answer : C
Question. “Team A immediately discusses the change to be brought about in company’s plan”
Which level of management is highlighted in this context?
(a) Top Level Management
(b) Middle Level Management
(c) Lower Level Management
(d) None of these
Answer : A
Question. “Team B explains the policies of superiors to the employees”
Which level of management is highlighted in this context?
(a) Top Level Management
(b) Middle Level Management
(c) Lower Level Management
(d) None of these
Answer : B
Management consists of a series of interrelated functions that are performed by all managers, for examples, managers have to plan the objective of the firm, organize resources to achieve that objective, recruit and select employees who can implement these objectives. Giving directions, communicating and motivating these employees to achieve objectives effectively and efficiently and ultimately checking whether everything is going as per plan or not.
Question. “Ultimately checking whether everything is going as per plan or not”, this line indicates which function of management?
(a) Planning
(b) Organising
(c) Staffing
(d) Controlling
Answer : D
Question. By recruiting and selecting of employees for implementing the objectives, Manager performs which function?
(a) Planning
(b) Organising
(c) Staffing
(d) Directing
Answer : C
Question. By communicating and motivating, the manager performs which function of management?
(a) Planning
(b) Organising
(c) Staffing
(d) Directing
Answer : D
Question. By setting up of objective, management performs which function?
(a) Planning
(b) Organising
(c) Staffing
(d) Directing
Answer : A
The purchase manager of a leading book shop maintains stock on continuous basis. It helps him to place orders well in advance, thus avoid facing the situation of stock shortage. This way he is able to save on delivery cost and maintain his stock levels. He is already ready to fulfill customer’s need well in time.
Question. A company’s target production is 1000 bicycles in a year. To achieve this target the manager to operate has to operate an double shifts due to power failure most of the time. The manager is able to produce 1000 bicycles but at a higher production cost. In this case the manager is:
(a) Effective
(b) Efficient
(c) Neither efficient nor effective
(d) Efficient as well as effective
Answer : A
Question. Which of the following is not a characteristics of a profession?
(a) Restricted Entry
(b) Service Motive
(c) Well-defined body of knowledge
(d) Based on creativity
Answer : D
Question. Which managerial function ensures that the right people with the right qualifications are available at the right place and time to accomplish the goals of the organisation:
(a) Planning
(b) Organising
(c) Staffing
(d) Directing
Answer : C
Question. Identify the importance of management highlighted in the above case.
(a) Management creates a Dynamic Organisation
(b) Management Helps in Achieving Personal Objectives
(c) Management helps in Achieving Group Goals
(d) Management Increases Efficiency
Answer : D
Question. The subject of management is taught at different institutions. Some of these have been set up with the specific purpose of providing management education such as the Indian Institutes of Management (IIMs) in India. Entry to different institutes is usually through an examination. Which aspect of management is highlighted in aforesaid statement?
(a) Management as a science
(b) Management as an art
(c) Management as a science and an art
(d) Management as a profession
Answer : D
Case Study - 2
Read the following text and answer the following questions on the basis of the same:
Sana is the branch manager of ABC Handicrafts Pvt. Ltd. The company’s objective is to promote the sales of Indian handloom and handicraft products. It sells fabrics, furnishings, ready-mades and household items are made out of traditional Indian fabrics.
Sana decides quantities, variety, colour and texture of all the above items and then allocates resources for their purchase form different suppliers. She appoints a team of designers and crafts people in the company, who developed some prints for bed covers in bright colour on silk. Although the products looked very attractive and impressive, they were relatively expensive on the front of affordability for an average customer.
Sana suggested that they should keep the silk bed covers for special festive occasions and offer the cotton bed covers on a regular basis to keep costs under control.
Question. “She appoints a team of designers and crafts people in the company, who developed some prints for bed covers in bright colour on silk.”
Which function of management is highlighted in this context?
(A) Controlling
(B) Staffing
(C) Planning
(D) Directing
Answer : B
Question. In the above case “company’s objective is to promote the sales of Indian handloom and handicraft products.”
The above line focus on which feature of management?
(A) Management is an intangible force
(B) Management is a goal oriented process
(C) Management is pervasive in nature
(D) Management is a continuous process
Answer : B
Question. With reference to the above case, at which level of management Sana is working?
(A) Lower level
(B) Top level
(C) Middle level
(D) Shop floor
Answer : C
Question. “Sana suggested that they should keep the silk bed covers for special festive occasions and offer the cotton bed covers on a regular basis to keep costs under control.”
Which function of management is highlighted in this context?
(A) Controlling
(B) Staffing
(C) Organising
(D) Planning
Answer : C
Very Short Answer type Chapter Nature & Significance of Management Class 12 Business Studies
Question. Which force is consisted as the essence of management?
Answer: Co-Ordination
Question. ‘Doing the task with minimum cost” name the term associated with management?
Answer: Efficiency
Question. ‘ In order to be successful , an organization must change its goals according to the needs of the environment. Whish characteristics of management are highlighted in this statement.
Answer: “Management is dynamic functioning”
Question. Which function of management is bridges the gap between where we stand today and where we want to reach
Answer: Planning
Question. Name the function of management which establishes organization structure and establishes authority and responsibility relations?
Answer: Organizing
Question. In which functions of management standards are compared with actual, deviations are find out and corrective steps are taken?
Answer: Organizing
Question. Anything (-) management is equal to what?
Answer: Controlling
Question. Departmental manages are included at which level of management?
Answer: At middle management
Question. Name the level of management the following parts belongs to.
i) Purchase managers.
ii) CEO
iii) Superintendent.
Answer: i) Middle Level
ii) Top level
iii) Supervisory Level
Question. ‘Survival profit and growth are essential target of any business’ which objectives of management is referred here?
Answer: Organizational objectives
Question. ‘Every organization whether it is business or non-business should use environmental methods of production, give employment opportunities and provide basic amenities like schools and crèches to employees’ name the objective of management indicated here?
Answer: Social Objectives
Question. The activities involved in managing an enterprise are common to all organizations whether social or political’ which characteristics of management is highlighted by this statement?
Answer: Management is all pervasive
Question. What is PODSCORB?
Answer: Luther Gullick gave the keyword PODSCORB which stands for Planning, Directing, Staffing, Co-coordinating, Reporting and budgeting.
Question. How Management is an intangible force?
Answer: The presence of management can be felt by seeking the orderliness and co-ordination in the working environment.
e.g. if the inventory of finished products is increasing day by day it clearly indicates mismanagement of marketing and sales.
Question.“Management is essential for successful running of an enterprise”, How?
Answer: 1.Management increases efficiency.
2.Ensures optimum utilization of resources.
3. Management creates dynamic organization.
Question. Father of Mr. ‘Y’ acts as Vice President in ABC Ltd. Name the level of Management he is working? Explain Any two functions performed by him?
Answer: Top level of Management
Functions:
1. Determining the objectives of the enterprise
2. Assembling all the resources such as finance, fixed
Question. Mr. Anil working as a ‘Sales department Head in XYZ Ltd. Name the level of Management he is working? Explain Any two functions performed by him?
Answer: Middle level of management
Functions:
1. Interpretation of policies framed by top Management to lower level.
2. Recruiting & Selecting the employees for their department
3. Motivation the persons to perform to their best ability
Question. Explain any 3 functions performed by operational Level?
Answer: 1. Looking to safety of workers.
2. to boost morale of workers.
3. Representing the problems of workers before the middle level management
Question. ‘Co-ordination’ is the essence of Management’ Explain.
Answer: Co-ordination is needed to perform all the functions of management, Co-ordination is required at all the levels.Co-ordination is the most important function of an organization.
Question.“Management is critical ingredient of a nation’s growth” Comment.
Answer: 1. Mgt Helps in creating employment opportunities
2. Mgt insists providing Quality goods.
3. Mgt helps in increasing GDP and leads to growth of Nation.
Question. Why Mgt is considered as Multi dimensional function?
Answer: 1. Mgt of work
2. Mgt of people
3. Mgt of operation
Question. “Mgt is Science as well as act”. Explain this statement.
Answer: Mgt as a science
i. Systematic body of Knowledge
ii. Principles are based on repeated experiments
Mgt as an Art
i. Existence of theoretical Knowledge
ii. Application of Knowledge
Short Answer Type Questions Chapter Nature & Significance of Management Class 12 Business Studies
Long Answer Type Questions Chapter Nature & Significance of Management Class 12 Business Studies
CBSE Class 12 Business Studies HOTs Nature and Significance of Management |
CBSE Class 12 Business Studies HOTs Principles of Management |
CBSE Class 12 Business Studies HOTs Business Environment |
CBSE Class 12 Business Studies HOTs Planning |
CBSE Class 12 Business Studies HOTs Organising |
CBSE Class 12 Business Studies HOTs Staffing |
CBSE Class 12 Business Studies HOTs Directing |
CBSE Class 12 Business Studies HOTs Controlling |
CBSE Class 12 Business Studies HOTs Financial Management |
CBSE Class 12 Business Studies HOTs Financial Market |
CBSE Class 12 Business Studies HOTs Marketing Management |
CBSE Class 12 Business Studies HOTs Consumer Protection |
HOTS for Chapter 1 Nature and Significance of Management Business Studies Class 12
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