CUET Business Studies MCQs Unit VII Directing

Question: The software company promoted by Narayana Murthyis

a. Wipro

b. Infosys

c. Satyam

d. HCL

Answer: B

Question: Which one of the following is not an element of direction?

a. Motivation

b. Communication

c. Delegation

d. Supervision

Answer: A

Question: Status comes under the following type of barriers

a. Semantic barriers

b. Organizational barrier

c. Non semantic

d. Psychological barrier

Answer: B

Question: Two way communication technique is used under

a. Laissez Faire

b. Democratic style

c. Autocratic style

d. None of these

Answer: B

Question: Basic Physiological Needs are concerned with

a. Shelter

b. Hunger

c. Thirst

d. All of These

Answer: D

Question:: Which of the following is a Financial incentive?

a. Promotion

b. Stock incentive

c. Job Security

d. Employee Participation

Answer: B

Question: The highest-level need in the need hierarchy of Abraham Maslow is

a. Safety need

b. Belongingness need

c. Self-actualization need

d. Prestige need

Answer: C

Question: Self Actualisation Needs are concerned with

a . Autonomy status

b. Recognition

c. Growth and Self-fulfillment

d. None of these

Answer: C

Question: The motivation theory which are classified needs in hierarchical order is developed by.

a. Fred luthans

b. Scott

c. Abraham Maslow

d. Peter sticker

Answer: C

Question: The process of converting the message into communication symbols is known

a. Media

b. Encoding

c. Recording

c. Feedback

Answer: B

Question: Which of the following is not a leadership style?

a. Free-rein

b. Autocratic

c. Democratic

d. Dictatorship

Answer: D

Question: Which of the following is not an element of communication process?

a. Recording

b. Communication

c. Channel

d. Receiver

Answer: B

Question: Under which style of leadership there is no delegation of authority

a. Democratic

b. Autocratic

c. Laissez Faire

d. None of these

Answer: B

Question: Grape vine is

a. Formal Communication

b. Barrier to Communication

c. Lateral Communication

d. Informal Communication

Answer: D

Question. Which one of the following is not an element of direction?
a. Motivation
b. Communication
c. Delegation
d. Supervision

Answer : C

Question. Grapevine is
a. formal communication
b. barrier to communication
c. lateral communication
d. informal communication

Answer : D

Question. The highest level need in the need Hierarchy of Abraham Maslow.
a. Safety need
b. Belongingness need
c. Self actualisation need
d. Prestige need

Answer : C

Question. Which of the following is not an element of communication process?
a. Decoding
b. Communication
c. Channel
d. Receiver

Answer : B

Question. The communication network in which all subordinates under a supervisor communicate through supervisor only is
a. single chain
b. inverted V
c. wheel
d. free flow

Answer : C

Question. Status comes under the following type of barriers.
a. Semantic barrier
b. Organisational barrier
c. Non-semantic barrier
d. Psychological barrier

Answer : B

Question. Which of the following terms can be defined as overseeing subordinates at work?
a. Controlling
b. Leading
c. Motivation
d. Supervision

Answer : D

Question. Which of the following is not an advantage of directing?
a. Initiates action
b. Integrates employee efforts
c. Provides leadership
d. Restricts changes

Answer : D

Question. The motivation theory which classifies needs in hierarchical order is developed by
a. Fred Luthans
b. Scott
c. Abraham Maslow
d. Peter F Drucker

Answer : C

Question. Which of the following is correct about function of supervisor?
a. Maintains group unity
b. Acts as a link between workers and management
c. Maintains contact with workers
d. All of the above

Answer : D

Question. The board of directors of a company has made some guidelines and policies for the workers and wants to communicate these to the workers. Who would be the best communicator in this regard?
a. Board of directors
b. Manager
c. Supervisor
d. Clerk

Answer : C

Question. The process of converting the message into communication symbols is known as
a. media
b. encoding
c. feedback
d. decoding

Answer : B

Question. Which of the following statements is not true?
a. Directing initiates action in the organisation
b. Directing helps a manager to integrate individual efforts
c. Directing does not help in developing commitment on part of subordinates
d. None of the above

Answer : C

Question. In an organisational context, example of security/safety need is
a. job security
b. stability of income
c. pension plans
d. All of these

Answer : D

Question. To satisfy esteem needs, which type of incentives are needed?
a. Financial incentives
b. Non-financial incentives
c. Additional incentives
d. None of these

Answer : B

Question. XYZ company offers its director certain benefits such as car, housing, medical facilities, etc, apart from basic salary. Name the incentive provided here by the company to its director.
a. Stock option
b. Perquisites
c. Bonus
d. Job enrichment

Answer : B

Question. Identify the need in which an employee desires self-respect, recognition and status.
a. Security needs
b. Social needs
c. Esteem needs
d. Self-actualisation needs

Answer : C

Question. A good leader should have
a. physical qualities
b. good communication skills
c. motivation skills
d. All of the above

Answer : D

Question. Out of the following, which is a financial incentive?
a. Promotion
b. Stock option
c. Job security
d. Employee participation

Answer : B

Question. Leadership is a key factor in making an organisation successful, because
a. it influences the behaviour of people
b. it introduces changes
c. it handles conflicts
d. All of the above

Answer : D

Question. In which of the following networks an individual, communicates with only those people whom he trusts?
a. Single strand network
b. Gossip network
c. Probability network
d. Cluster network

Answer : D

Question. Which of the following is an example of retirement benefits?
a. Provident fund
b. Pension
c. Gratuity
d. All of these

Answer : D

Question. If a production manager contacts marketing manager to discuss about production schedule, it will be regarded as
a. upward communication
b. horizontal communication
c. downward communication
d. All of the above

Answer : B

Question. Which of the following qualities of a leader is concerned with ethics and values?
a. Initiative
b. Integrity
c. Decisiveness
d. None of these

Answer : B

Question. In a factory, Mr. Suresh is at the position of supervisor and there are twenty subordinates under him. He communicates with all the subordinates in a single line. They are following which type of communication network here?
a. Single chain
b. Inverted V
c. Wheel
d. Free flow

Answer : A

Question. ABC company Ltd wants to motivate its employees by providing them bonus on the occasion of Diwali. It can pay the bonus
a. in cash only
b. in kind
c. in cash or in kind
d. transferable coupons

Answer : C

Question. Name the barrier which is related to the personality of sender and receiver.
a. Semantic barrier
b. Psychological barrier
c. Organisational barrier
d. Personal barrier

Answer : D

Question. Nitin works as a manager in ‘Manglam Ltd.’ He has been given the ‘Best Employee Award’. The reasons behind this award is that he has been able to integrate group efforts and get maximum out of his subordinates by attaining their willing co-operation. For this, he stimulates and inspires people at work and provides necessary incentives. He also listens to his employees and handles conf lict. His qualities like initiative, self-confidence, etc. has helped him to achieve the objectives of the organisation. Which function of management is performed effectively by Nitin?
a. Planning
b. Organising
c. Directing
d. Controlling

Answer : C

Question. The need of affection, sense of belongingness, acceptance and friendship is related with
a. safety/security needs
b. social needs
c. esteem needs
d. self-actualisation needs

Answer : B

Question. Which of the following is a formal communication network in which each person can communicate with two adjoining colleagues only?
a. Wheel network
b. Circular network
c. Free flow
d. Cluster network

Answer : B

Question. MHD Ltd. offered its employees, shares having market price of ` 150 at ` 110. What is this monetary incentive known as?
a. Bonus
b. Co-partnership
c. Stock option
d. Both (b) and (c)

Answer : D

Question. ………. is the process of converting encoded symbols of the sender.
a. Encoding
b. Decoding
c. Feedback
d. Media

Answer : B

Question. Ishaan resigned from a company on the ground of ‘lack of recognition’ in organisation towards his work. Which need is not fulfilled here?
a. Physiological need
b. Safety need
c. Affiliation need
d. Esteem need

Answer : D

Question. If a manager wants to introduce new accounting system, then there may be initial resistance from accounting staff. But, if manager explains the purpose, provides training and motivates them with incentive, the staff may cooperate with manager. Which importance of directing is highlighted here?
a. Initiate action
b. Means of motivation
c. Facilitates change
d. Provides stability

Answer : C

Question. Which of the following is/are considered as principle(s) of directing?
a. Principle of leadership
b. Principle of managerial communication
c. Principle of unity of command
d. All of the above

Answer : D

Question. Mr. Shriram, the manager of W Ltd. explains a worker about operations to be carried out by him on a hi-tech machine. Which element of directing is highlighted?
a. Motivation
b. Leadership
c. Communication
d. Supervision

Answer : D

Question. The process of inf luencing the behaviour of people by making them strive voluntarily towards the achievement of goals is called as
a. leadership
b. controlling
c. coordinating
d. None of these

Answer : A

Question. Which of these actually perform directing?
a. Top level management
b. Middle level management
c. Operational level management
d. All of the above

Answer : D

Question. The top management of Raheja Ltd. focuses on maintaining an effective two-way communication with their employees. They aim to keep everyone well informed and involve employees in company’s activities and provide opportunities for them to give their feedback. What will the company achieve by following such a network of communication? Give any two points.
a. Smooth functioning of the enterprise
b. Managerial efficiency
c. Both (a) and (b)
d. None of the above

Answer :C

Question. Ajay Thakur, chairperson of Thakur Enterprises misses no opportunity to praise his subordinates for their good work. Which element of directing is ighlighted?
a. Communication
b. Supervision
c. Motivation
d. Leadership

Answer : C