CBSE Class 12 Business Studies Staffing VBQs

MCQs for NCERT Class 12 Business Studies Staffing

Question. Which of the following is not a benefit of training and development to an organization
(a) Help to avoid wastage of efforts and money
(b) Enhance employee productivity
(c) Lead to better career of the individual
(d) Reduce absenteeism and increase employee turnover

Answer : C

Question. The aim of this test is to measure an individual’s potential for learning new skills
(a) Trade Test
(b) Personality Test
(c) Intelligence Test
(d) Aptitude Test

Answer : D

Question. Casual or Badli workers are paid remuneration on daily wage basis. Identify the source of recruitment used here
(a) Direct Recruitment
(b) Casual callers
(c) Advertisement
(d) Employment Exchange

Answer : A

Question. Which of the following is not an on the job training method
(a) Internship Training
(b) Vestibule training
(c) Apprenticeship Training
(d) Induction Training

Answer : B

Question. Which of the following is not an external source of recruitment
(a) Campus Recruitment
(b) Placement agencies
(c) Transfer
(d) Employment exchange

Answer : C

Question. Identify the correct sequence of the steps involved in the staffing process
(a) Recruitment, Estimating the manpower Requirements, Placement &Orientation, Selection
(b) Estimating the manpower requirements, Selection, Placement &Orientation, Recruitment
(c) Selection, Estimating the manpower requirements, Recruitment, Placement & Orientation
(d) Estimating the manpower requirements, Recruitment, Selection, Placement and Orientation

Answer : D

Question. The process of searching for prospective employees and stimulating them to apply for jobs is
(a) Manpower Planning
(b) Recruitment
(c) Selection
(d) Staffing 

Answer : B

Question. Under this method of training, a trainee is put under the guidance of a master worker
(a) Internship Training
(b) Vestibule training
(c) Apprenticeship Training
(d) Induction Training

Answer : C

Question. It refers to the employee occupying the position or post for which the person has been selected
(a) Recruitment
(b) Selection
(c) Placement
(d) Orientation

Answer : C

Question. Workforce analysis would enable to know whether the organization is
(a) Understaffed
(b) Overstaffed
(c) Optimally staffed
(d) All of the above

Answer : D

Question. This training is provided to the new employees of the organization to familiarize them with the organizational rules and policies, their superior and subordinates and so on
(a) Internship Training
(b) Induction training
(c) Apprenticeship Training
(d) Vestibule Training

Answer : B

Question. It refers to horizontal movement of employees along the organizational structure
(a) Transfer
(b) Promotion
(c) Training
(d) Placement

Answer : A

Question. Nithya was appointed as a worker in a sauce manufacturing unit .She was expected to work on sophisticated machinery and hence was asked to undergo a special training. Identify the training method
(a) Internship Training
(b) Induction training
(c) Apprenticeship Training
(d) Vestibule Training

Answer : D

Question. Linkedin, Job street etc are websites specifically designed and dedicated for recruitment. Identify the source of Recruitment mentioned here
(a) Labor contractors,
(b) Direct Recruitment
(c) Advertisement
(d) Web Publishing.

Answer : D

Question. This analysis would enable an assessment of the number and types of human resources necessary for the performance of various jobs and accomplishment of organizational objectives
(a) Breakeven analysis
(b) Workload analysis
(c) Workforce analysis
(d) All of the above

Answer : B

Question. ________ is included in the psychological test.
(a) Interest Test
(b) Intelligence Test
(c) Both the Above
(d) General Knowledge Test

Answer : C

Question. Which is not included in Internal Source of Recruitment?
(a) Transfer
(b) Trade Union
(c) Promotion
(d) Lay-off

Answer : B

Question. What is the first step in the process of selection?
(a) Selection Tests
(b) Job Offer
(c) Preliminary Screening
(d) Selection Decision

Answer : C

Question. ________ is the internal source of recruitment.
(a) Transfer
(b) Promotion
(c) Lay off
(d) All the above

Answer : D

Question. Our assets walk out of the door each evening. We have to make sure that they come back the next morning. Here the assets refer to _______.
(a) Vehicles
(b) Goods
(c) Employees
(d) Machines

Answer : C

Question. ________ is that process of examining the applicants which ensures that only the most appropriate persons have been appointed.
(a) Recruitment
(b) Selection
(c) Training
(d) Management

Answer : B

Question. Sending an inefficient employee to a lower position is called ________ .
(a) Transfer
(b) Promotion
(c) Demotion
(d) Lay off

Answer : C

Question. At what level of management staffing is needed?
(a) Top level
(b) Middle level
(c) Lower level
(d) At all levels

Answer : B

Question. Which source of recruitment is not available to the new organisations?
(a) Internal
(b) External
(c) Both the above
(d) Direct Recruitment

Answer : A

Question. ________ is included in Internal Source of Recruitment.
(a) Promotion
(b) Transfer
(c) Both
(d) None of these

Answer : C

Question. ________ is the merit of internal recruitment.
(a) Increase in motivation
(b) Industrial Peace
(c) Both the above
(d) Stopping the entry of young blood

Answer : A

Question. Introducing employees to the organisation is called ________ .
(a) Recruitment
(b) Selection
(c) Orientation
(d) Placement

Answer : C

Question. To which source of recruitment the direct recruitment from educational institutions is related?
(a) Employment Exchange
(b) Campus Recruitment
(c) Management Consultants
(d) Direct Recruitment 

Answer : B

Question. ________ is included in External Source of Recruitment.
(a) Advertisement
(b) Employment Exchange
(c) Both
(d) None of these

Answer : C

Important for NCERT Class 12 Business Studies Staffing

Very Short Answer Type Questions :

Question. What kind of tests will primarily be used while selecting these people in an organisation. Give reasons:
(a) A public dealing officer
(b) A computer operator
(c) A school teacher
(d) An interior decorator 
Answer : (a) Personality Test
(b) Aptitude Test
(c) Intelligence Test
(d) Interest Test

Question. Manu a Chief Engineer in a Co., using highly sophisticated machines and equipments, wants that every employee should be fully trained before using those machines and equipments. Suggest and describe the best method of training that Manu can use. 
Answer : Vestibule Training.

Question. Under this method employee learn by doing. Employees are trained while they are performing the job and senior worker or mentor provides them technical knowledge. But the biggest disadvantage of this method is wastage of material and accidents.
(a) Identify the method of training stated in above lines.
(b) Explain any two techniques used in above said method of training.
Answer : (a) On the Job Training
(b) ApprenticeshipTraining Induction Training

Question. Resolutions Pvt. Ltd. is a publishing company. Its book on business studies for class XII is in great demand. As a result, employees in the marketing department are always racing against them. The emloyees have to work overtime and on holidays to cater to the demand. Managers in the marketing department are under stress as they have to handle more than two territories. The work stress has led to dissatisfaction among the employees and managers.
(a) Name and explain the step of staffing process which has not been performed porperly.
(d) State the next two stages immediately following the step identified in part (a). 
Answer : (a) Estimating man power requirements.
(b) Recruitment, selection.

Question. It is the process of identifying and choosing the best person out of a number of prospective candidates for a job. Name it.
Answer : Selection

Question. In which type of training , employees learn their jobs on the equipments they will be using, but the training is conducted away from the actual work floor. Explain two other methods relating to this.
Answer : Vestibule training.

Question. Which step in the process of selection helps the manager to eliminate unqualified or unfit job seekers based on the information supplied in the application forms.
Answer : Preliminary screening.

Question. “There is no need of human resource planning as so many people are available in the market these days” do you agree with this statement? Give reasons.
Answer : No, i do not agree with this statement. There is a great need for human resources planning. Also explain the points of need her human resource planning.

Question. It is the process of increasing the knowledge and skills of an employee for doing a particular job. Which process is refers to here.
        Or
What helps the employees in improving their job knowledge and efficiency.
Answer : Training

Question. Himesh is working as a supervisor in a company. Due to his hard work he is promoted to the post of Production Manager. Now the post of supervisor is vacant and no one can be transferred or promoted to this post. Name the source of recruitment the company will use to fill up this post. State any three advantages of using this source of recruitment.
       Or
Which source of requirement is needed to bring new blood in the organization? Explain any three advantages of this source.
Answer : Company will use external sources of recruitment. And explain any three advantages of external source of recruitment.

Question. Which function of management helps in obtaining right people and putting them on the right jobs?
Answer : Staffing

Question. Which type of training is a joint programme of training in which educational institution and business firms cooperate?
Answer : Internship training.

Question. It implies introducing the selected employees to other employees and familiarizing him with the rules and policies of the organization. Name it.
Answer : Orientation

Question. Trainee is put under the guidance of a master worker to require a higher level of skill. For example to become plumber , electrician etc. Which method of training is referred here.
Answer : Apprenticeship programme.

Question. “A newly appointed personnel manager is of the view that there is no need for training the workers”. Do you agree with his views? Give reasons in support of your answer.
Answer : No, i do not agree with view of personal manager. There is a great need for training. Also explain the points of need her training.

Question. “Internal sources of recruitment are better than external sources of recruitment”.
Do you agree with this statement. Give any two reasons in support of your answer.
Answer : Yes, i agree with this statement. and Explain any two advantages of internal sources of recruitment. 

Short Answer Questions :

Question. Anita, Sunita and Nimisha are running a handloom unit in the urban area in Bihar, which is involved in the manufacturing of traditional clothing material. They decided to shift this manufacturing unit to a rural area with an objective of reducing the cost and providing job opportunities to the locals.
They assessed and analysed the type and number of employees required, keeping in mind that they had to encourage the people with special needs and women in the rural area.
a. Identify the function of Management highlighted here
b. They assessed and analysed the type and number of employees required. State the step of the function of management mentioned
c. Identify and explain the next three steps that they will have to undertake, for obtaining a satisfied workforce for their unit
Answer : a. Staffing
b. Manpower Planning
c. Recruitment, Selection, Placement & Orientation with explanation

Question. Training is a life-long necessity, both for the employees as well as for the organisation. Justify the statement by giving three arguments each in favor of the employees and the organisation.
Answer : Benefits of Training to organization & Employees

Question. Mr. Shreyas, a Production Manager in a company using highly sophisticated machines and equipment wants that every employee should be fully trained before using the machines and equipment. Suggest anddescribe the best method of training that Manu can use for training of employees
Answer : Vestibule training with explanation

Question. Rekha is running a Diagnostic Centre in New Delhi. She has recently taken the franchise of famous brand in order to expand her business. In order to meet the increased demand manpower she had placed an advertisement in the local newspaper and also shortlisted some candidates after conducting selection test.
Identify and explain the next four steps that she needs to follow in the related selection
Answer : The next 4 steps in the selection process are:-
(i) Employment Interview:
(ii) Reference and Background Checks:
(iii) Selection Decision:
(iv) Medical Examination

Question. Explain briefly the types of Tests used in Selection Process.
Answer : a.Intelligence Test
b Aptitude Test
c. Personality Test
d. Trade Test
e. Interest Test

Question. Nisha Sethi was working as a Human Resource Manager in a famous consultancy firm, KLI Global Services. Her job included preparing job descriptions, recruitment, developing compensation and incentive plans and facilitating employee learning. They had entered into alliances with institutes to ensure continuous learning of their employees. With the jobs
becoming more and more complex, KLI Global Services invested large amount of money in making the employees learn the skills necessary to complete the jobs. State by giving any three points, how this investment is likely to benefit the organization. 
Answer : Ans Benefits of training to the organization:
(i) It avoids wastage of efforts and money as training is systematic learning, better than hit and trial methods.
(ii) It enhances employee productivity both in terms of quantity and quality leading to higher profits.
(iii) It equips the future manager to take over in an emergency.
(iv) It reduces employees‟ turnover as it increases employee morale and reduces absenteeism.
(v) It helps in obtaining effective response in a fast changing environment.

Question. Satnam Ltd. are the manufactures of ‘Gents Designer Suits’ with their own trade mark. The company employed 20 senior technicians to work on machines imported for manufacture of Designer Suits’. They were put on their respective jobs after one month’s on the job training. Because of the faulty selection process, the technicians could not perform well. 8 of them left the job on their own and 9 had to be removed by the company during the probation period. Now the company is in the process of selecting new technicians.
Advice the company about any three types of selection tests, that maybe used for selecting the desired technicians.
Answer : Types of selection tests that may be used for selecting the desired technicians are :
(i) Trade test : Measures the level of knowledge and proficiency in the area of profession or technical training already possessed by the applicant.
(ii) Aptitude test : Measures individual’s potential for learning new skills.
(iii) Interest test : Used to know the pattern of interests or involvement of a person.

Question. A public transport corporation has hired 2000buses for the different routes for the passengers of metropolitan city. In order to fill vacancies ,it advertised in the newspaper and number of applicants applied for the same. The company has to now undertake the process of selection to identify and select the best. Explain the first six steps involved in the process.
Answer : (i) Preliminary Screening
(ii) Selection Tests
(iii) Employment Interview :
(iv) Reference and Background Checks
(v) Selection Decision :
(vi) Medical examination

Question. A company manufactures very sophisticated switchgears used in Automatic cars. For this the company uses hi-tech machines. Most of the time the workers of the factory remain idle because of lack of knowledge
regarding the use of these hi-tech machines. The frequent visits by the engineers and constant supervision of the foreman results into high overhead charges. Explain the way by which this problem can be overcome. Also state how this helps the employees.
Answer : This problem can be overcome through training (Vestibule Training).
This will help the employees by: (any two)
(a) Improving their skills and knowledge leading to better career.
(b) Enhancing the earning capacity because of better performance.
(c) Increasing efficiency.
(d) Increasing the satisfaction and morale of employees.
(e) Reducing accidents

Question. There were two vacancies for the post of Assistant Manager in ‘Mayur Electrics Private Ltd.’ ‘Renil,’ the Human Resources Manager identified one suitable candidate ‘Salim’ from within the organization and promoted him to the post of Assistant Manager. For another post, the Manager Renil took help of a placement agency and selected ‘Vikas’. After six months, Renil observed that ‘Salim’ performance was much better than ‘Vikas performance though ‘Salim’ was less qualified than ‘Vikas’. Hence, ‘Renil’ decided that in future he will not make any appointment with the help of an outside source. Explain any four reasons on the basis of which ‘Renil’ would have taken the above decision.
Answer : Merits of internal sources

Question. Based on “Performance Appraisal Report (2016).”, the HR manager of ‘Gamma Ltd’ adopted the following ways of training for improving the quality of output and providing more job satisfaction to the employees:
a) Mr. Ganesh- was in the company so that he could practice the theoretical knowledge acquired by him from his college.
b) Mr. Rahul- was provided a dummy model of machinery to do practice on it.
c) Mr. Shekhar- was asked to work with an expert for specific period of time so that he learns by observation.
Identify the technique of training discussed in above cases (a, b, c). 
Answer : (a) Internship training — On the job trainning
(b) Vestibule Training — Off the job training
(c) Apprenticeship Traning — On the job training

Question. The workers of ‘Vyam Ltd’ are unable to work on new and hi-tech machines imported by the company to fulfil the increased demand. Therefore, the workers are seeking extra guidance from the supervisor. The supervisor is overburdened with the frequent calls of workers. Suggest how the supervisor, by increasing the skills and knowledge of workers, can make them handle their work independently? Also state any three benefits that the workers will derive by the decision of the supervisor. 
Answer : Superior can arrange vestibule training for workers. (By suggesting to HR Mgr)
Benefits to workers :
(i) Check accidents
(ii) Increases morale of employees
(iii) Better earning capacity
(iv) Better career options.

Question. An accountant is sent to learn the new software for accounting to prepare the books of accounts faster and accurately. He was further sent for orientation to improve his motivational and conceptual skills.
(a) Identify and explain the two concepts explained above.
(b) Differentiate these concepts on the basis of suitability, method used and nature.
Answer : (a) Off the Job Training, on the Job Training

Question. ‘Pure Energy Ltd’ imported a new hi-tech machine from Japan for manufacturing high quality and low cost solar panels in India. After a month, the report of Production Manager reflected a decline in quantity and quality of production. On investigation, it was found that there was lack of technical knowledge and skills amongst the employees for using these hi-tech machines. This resulted in high-overhead charges as well as frequent visits of engineers was required from Japan.
(i) Suggest what should be done to increase the quality and quantity of production. 
(ii) Also state, how the employees will be benefited from your suggestion.
(iii) Identify the functions of management discussed above. 
Answer : (i) Vestibule traning
(ii) Better career options
(iii) Better earning capacity

Question. Orient Ltd. expanding its business operations. All the departmental heads were asked to fill up “Manpower Requisition form and estimate the annual requirement of – skilled and unskilled workers”
All the departmental heads submitted the requisition forms to HR Manager. HR Manager, compiled all such requisition forms as:
Requirement of skilled workers – 89
Requirement of unskilled workers 265
After this, Recruitment and further selection procedure was followed.
Name and explain the methods of recruitment (three each) for each category which would be most appropriate in the above case. 
Answer : For Skilled Workers
1. Advertisements
2. Casual callers
3. Recommendations of employees
For Unskilled Workers
1. Labour Contractors
2. Direct Recruitment
3. Employment Exchange

Question. Teja Ltd. received 22,495 applications for the post of fifty supervisors. Preliminary, screening was done and 3,545 applications were filtered. Varies steps of selection process were taken and finally fifty candidates as supervisor were selected. They were directly posted to their respective posts. After one-month performance appraisal of these candidates was conducted. It was found that out of 50, eight were not able to perform as per standards as they were facing practical problems while handling machines.
(a) In your opinion, what should be done to improve the performance of these eight supervisors.
(b) How an organisation can be benefited by improving the skill level of employees. 
Answer : (a) Training should be provided
(b) Systematic learning
♦ Higher Profits
♦ Reduce absenteeism and employee turnover
♦ Minimise the need of supervision.

Question. The General Manager of ‘Indemnity Ltd’ was addressing employees during ‘employee recognition program’ function. He stressed: “employees should make all efforts to increase their market value. To achieve this objective, they should increase their capacity and efficiency. They should also make such endeavour as to get job satisfaction. Not only that it is equally essential that they should concentrate on minimizing the accidents”.
Which concept of management was the General Manager stressing in the function? Explain the importance of the concept in by quoting lines.
Answer : (i) Training
(ii) (a) Better earning capacity
employees ........................................ efficiency
(b) They should ............... satisfaction.
Increases morale of employees
(c) Not only .......................................... accidents.
Check Accidents.

Question. A company has its own recruitment policy to fill the vacant posts with suitable employee.
a. Top most positions are being filled by contacting specialised agencies so as to attract the most capable work force from competitive organisation.
b. To foster the spirit of loyalty and motivate the employees the middle level positions are filled from within the organisation.
i) Identify the sources of recruitment referred above? 
ii) Also give any one method of each source. 
Answer : (i) External source in ‘a’(Mgt. consultant) Internal source in‘b’(Promotions)
(ii) External Source — Campus recruitment

Case Studies Answer Type Questions :

Question. Ms. Neelam recently completed her post graduate diploma in Human Resource Management. A few months from now a large steel manufacturing company appointed her as its Human Resource Manager. As of now, the company employs 800 persons & has an expansion plan in hand which
may require another 200 persons for various types of additional requirements. Ms. Neelam has been given complete charge of the company’s Human Resource Department. What functions is she supposed to perform.
Answer : Staffing.

Question. The workers of ‘Vyam Ltd.’, are unable to work on new & hi-tech machines imported by the company to fulfill the increased demand. Therefore, the workers are seeking extra guidance from the supervisor. The supervisor is over burdened with the frequent calls of the workers. Suggest how the supervisor, by increasing the skills & knowledge of workers, can make them handle their work independently? Also state any three benefits that the workers will derive by the decision of the supervisor.
Answer : Training
Benefits of training to workers:
Promotion and career growth, more earnings, more efficiency to handle machinery, Increased
satisfaction and morale, better employment opportunities.

Question. Resolutions Pvt. Ltd. is a publishing company. Its book on Business Studies for class XII is in great demand. As a result, the employees in the marketing department are always racing against time. The employees have to work overtime and on holidays to cater to the demand. Managers in the marketing department are under stress as they have to handle more than two territories. The work stress has led to dissatisfaction among the employees and managers.
a) Name and explain the step of staffing process which has not been performed properly.
b) State the next two stages immediately following the step identified in part a.
Answer : (a) Estimating manpower requirement.
(b) (i) Recruitment
(ii) Selection.

Question. Satnam Ltd. are the manufactures of ‘Gents Designer Suits’ with their own trade mark. During the year 2013-14 the company employed 30 senior technicians to work on machines imported from America for manufacturing ‘Gents Designer Suits’. The technicians were employed on probation of one year. They were put on their respective jobs after one 7 month’s on the job training. Because of the faulty selection process, the technicians could not perform well. Ten of them left the job on their own and 12 had to be removed by the company during the probation period. Now the company is in the process of selecting new technicians. Advice the company about any three types of selection tests, describing each in about 20 words, that may be used for selecting the desired technicians. 
Answer : Selection test:
Trade test, Interest test, Aptitude test.

Question. A company was manufacturing ‘LED bulbs’ which were in great demand. It was found that the target of producing 300 bulbs a day was not met by the employees. On analysis, it was found that the workers were not a fault. Due to electricity failure and shortage of workers, the company was not able to achieve the set targets and alternative arrangements were needed.To meet the increased demand, the company assessed that approximately 88 additional workers were required out of which 8 would work as heads of different departments and 10 would work as subordinates under each head. The required qualifications and job specifications were also enlisted. It was also decided that necessary relaxation should be given to encourage women, persons from backward and rural areas and persons with special abilities to assume responsible positions in the organisation. All efforts were made to match the ability of the applicants with the nature of work.
(a) Identify the concept of one of the function of management identified when company assessed that approximately 88 additional workers were required out of which 8 would work as heads of different departments and 10 would work as subordinates under each head.
(b) Identify the step in the process that function which covers the concept identified in part (a)
(c) Explain next three steps.
Answer : (a) Workload analysis.
(b) Estimating manpower requirement.
(c) Next 3 steps: Recruitment, Selection, Placement and Orientation.

Question. Nishant the director of a garment company, is planning to manufacture bags for the utilization of waste material from one of his garment units. He has decided that this manufacturing unit will be set up in a rural area of Orissa where people have very few job opportunities and labour is available
at very low rates. He had also thought of giving equal opportunities to men & women. For this he wants four different heads for sales, Accounts, Purchase and Production. He gives an advertisement and shortlists ten candidates per post after conducting different selection tests.
a) Identify & state the next three steps for choosing the best candidate out of the candidates short listed.
b) Identify two values which Nishant wants to communicate to the society by setting up the manufacturing unit.
Answer : (a) Next 3 steps of selection are
Employment interview, reference and background check, selection decision.
(b) Values: generation of employment, equality.

Question. Zenith Ltd. is a highly reputed company and many people wanted to join this company. The employees of this organization are very happy & they discussed how they came in contact with this organization. Aman said that he was introduced by his present Sales Manager, Mr. John. Benu said that he had applied through the newspaper and was appointed as H.R. manager. Vaibhav said that he was neither related to any of the employees of the organization nor there was any advertisement in the newspaper. Even then he was directly called from IIM Ahmedabad from where he was about to complete his MBA.
a) The above discussion is indicating an important function of management. Name the function of management.
b) The management function identified in (i) above follows a particular process.State.
c) Identify the source of the process identified in (ii) above
d) Identify the value highlighted by Aman, Venu,& Vaibhav about Zenith Ltd.
Answer : (a) function of management : Staffing
(b) Process of Staffing:
Establishing manpower requirements, recruitment and selection, placement and
orientation, training and development, performance appraisal, promotion and career
planning, compensation.
(c) Source of recruitment : External source
Aman : Recommendation of employee
Benu : Advertisement
Vaibhav Campus Recruitment
(d) Value highlighted : Fair dealing, concern for employees.

Question. Ashish, the Marketing Head, Raman, the Assistant Manager and Jyoti, the Human Resource Manager or ‘Senor Enterprises Ltd.’ decided to leave the company. The Chief Executive Officer of the company called Jyoti the Human Resource Manager and requested her to fill up the vacancies before leaving the organisation. Informing that her subordinate Miss Alka Pandit was very competent and trustworthy, Jyoti suggested that if she could be moved up in the hierarchy, she would do the needful. The Chief Executive Officer agreed for the same. Miss Alka Pandit contacted ‘Keith Recruiters’ who advertised for the post of marketing head for ‘Senor Enterprises Ltd.’ they were able to recruit a suitable candidate for the company.
Raman’s vacancy was filled up by screening the database of unsolicited applications lying in the office.
(a) Name the internal / external sources of recruitment used by ‘Senor Enterprises Ltd.’ to fill up the above stated vacancies of Jyoti , Ashish and Raman .
(b) Also state any one merit of each of the above identified source of recruitment.
Answer : Jyoti: Internal source (Promotion)
Ashish: External source (management consultant )
Raman:External source (casual callers)
Merit of Internal source of recruitment
Less cost, motivate employees, simple process, no need for training.
Merit of External source of recruitment
Qualified personal, wider choice, fresh talent, competitive spirit.

Question. Mohit Gupta is working with 'Yellow Security Services Ltd.' He is also recruiting security guards for the company. The company provides security services in Delhi and Noida at short notice to various companies. The guards are recruited on temporary basis. The guards provided by this company are known for their honesty and punctuality. Mohit Gupta is well known in his village for providing employment to unskilled people.
(a) Name the source of recruitment used by 'Yellow Security Services Ltd.'
(b) State anyone disadvantage of this source of recruitment.
(c) Identify any two values communicated to the society in the above stated case
Answer : (a) External source of recruitment.
(b) Reference and background check.
(c) Values: Punctuality, Providing employment opportunities.