Letter of Complaint
Letter of Complaint (The complaint could be against): A social problem, Poor services by an agency/organization.
Sample 1
You are Meera Sharma/Madhur Sharma of U-03 G Block Kasturi Nagar Mysore-37.Write a letter to the Director NGO Bird Links Society, Bangalore expressing your concern about the decrease in the number of the birds in Delhi.
House No- U/08
G Block
Kasturi Nagar
Mysore -37
10 April 2019
The Director
NGO Bird Links Society
Bangalore
Karnataka
Sir
Subject: Diminishing Number of Birds
With deep regret I wish to bring to your kind notice about the decrease in the population of birds in Mysore. Mysore is known to have more than 500 species of birds but many of them are on the verge of extinction.
According to the reports from the recent seminar held on Conservation of Birds, there was a time, when a number of birds would flock to the banks of river Kaveri, Bandipurwild life sanctuary and forested canopy in Mysore. These numbers have come crashing down in the recent years. The main reasons are rampant construction of buildings, bridges and flyovers, cutting of forests and of course environmental pollution. Many species have become endangered. The locals should be given incentives for preserving the birds. Sanction for the construction of buildings, malls, bridge sands so on should be given only after proper evaluation of the environmental impact of those constructions over the life of species there.
I request the government, environmentalists and the society to show their concern before it is too late.
Yours faithfully
S/d
(Meera Sharma)
Defect in Product: Points to remember:
1.Include all important facts about your purchase, including the date, reference number and place where you made the purchase and any information you can give about the product such as brand, model number, etc.
2. Mention the problem and state exactly what you want to be done about the problem and how long you are willing to wait to get it resolved.
3. Language should be polite rather than angry, sarcastic or threatening.
4. Give a clear description of the nature of complaint of the product.
5. Ask for service based on warranty applicable to the product that you have purchased.
6. Though it is a letter of complaint, the language used should be polite.
Sample 2
You are Manisha, staying at 22, Kirti Nagar, Delhi. You bought a mobile phone from “Mobile Villa”, Roop Nagar, Delhi. The phone developed a problem within a few days of the purchase. Write a letter to Sales Manager of the showroom complaining about the defect and seeking immediate replacement.
22, Kirti Nagar
Delhi
24 April 2019
The Sales Manager
Mobile Villa
Roop Nagar
Delhi
Sir
Subject: Complaint against Defective Mobile Phone.
I bring to your kind notice that I bought NOKIA N73 mobile on 29th March 2019 vide receipt no.SE/099 from your showroom. The phone carries a guarantee of 2 years against any defect.
I regret to inform that after two weeks of using it, problems started to appear. The flash of the camera is no longer working. Also, the display screen is getting blurred which makes it difficult for me to see the SMS messages clearly.
Under the terms and conditions of the sale, the phone carries a guarantee of two years towards any defect. You, are, therefore requested to replace it at the earliest so that I would be spared from further inconvenience.
Yours faithfully
S/d
Manisha.
Sample 3
You are Shekhar Rawat of 70, Lajpat Kunj, New Delhi. Last month you bought a food processor from Geeta Electronics, Saket Nagar, New Delhi. Now you find that the appliance is not functioning properly and making an unbearable noise. Write a letter to the dealer complaining about the same and requesting him to change it or refund the money at the earliest.
70, Lajpat Kunj
New Delhi
24 April 2019
The Sales Manager
M/s Geeta Electronics
Saket Nagar
New Delhi
Dear Sir
Sub: Replacement of the Defective Food Processor
I bought a Black & Decker Food Processor from your showroom at Saket Nagar on 15 April, 2019;vide the bill number AO248/18. I regret to inform you that the product is defective and not performing up to my expectations.
It is faulty and has caused me a lot of hassle. It is not grinding and chopping vegetables properly.Furthermore, it makes an unendurable noise while it works.
I have been your customer for many years and this is the first time that I have been so dissatisfied with any of your products. I request you to replace the appliance because it has a warranty of one year or refund the money at the earliest. I am enclosing a copy of the receipt to help you commence immediate action.
Yours truly
S/d
Shekhar Rawat
PRACTICE QUESTIONS
1. Write a letter to the Director of the Archaeological Survey of India complaining about the damage caused to historical monuments in your city due to negligence. Suggest steps that the civic authorities should take to preserve the monuments.
2. You are Amit/ Amita. A month ago you bought a computer from a Sony Showroom,Mayur Nagar, Sonipath. Initially it gave a very good service but suddenly it started malfunctioning. Write a letter of complaint to the manager of the show-room mentioning the faults in the computer.
3. Write a letter to Hotel Blue Bird, Manali complaining about the low quality of service that was offered to you while you stayed at the hotel with your family on a holiday. You are Tarun/Taruna staying at 8, Lajpat Nagar, New Delhi.
4.You are Amit staying at 81, Chitranjan Park, Kolkata. Last month you got an inverter installed at your house through Electronic World of Subhash Nagar, Kolkata. Now you find that the inverter is not working and the local electrician who examined it at your request has told you that it is having some technical defect. Write a letter to the dealer asking him to replace it immediately under terms and conditions of the deal
Please click on below link to download CBSE Class 12 English Letter of Complaint Worksheet
